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Blog

Catch all the latest
from the team at Lucy.

Topics

  • automation (17)
  • cost-to-serve (11)
  • strategy (10)
  • how to (7)
  • change management (5)
  • B2B (4)
  • AI (3)
  • EDI (2)
  • OCR (2)
  • integration (2)
  • CX (1)
  • ERP (1)

Author

  • David Bickerstaff (22)
  • Ben Dalton (8)
  • Camila Hynes (3)
  • Aaron Rasmussen (2)

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Articles

Recent Posts by David Bickerstaff

The price is... wrong?

How much is it costing to fix mistakes in a manual purchase order process?

David Bickerstaff
By David Bickerstaff 4 Nov '22
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What can B2B order processing software Lucy save your business?

Dollar savings are real – but when it comes to the whole ROI, they're the tip of the iceberg

David Bickerstaff
By David Bickerstaff 1 Jul '22
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The true cost of inefficient B2B order management

You might have 100% confidence that streamlining sales order processing will lower your costs, but how do you calculate it?

David Bickerstaff
By David Bickerstaff 23 Jun '22
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Management evolves: the Chief Robotics Officer

Have you heard? There’s a new C-suite executive in town.

David Bickerstaff
By David Bickerstaff 10 Jul '19
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Automation Revolution - Get ready for the robots

Looking at data from the Future of Jobs Report 2018 by the World Economic Forum, it’s plain to see the future looks bright for the bots.

David Bickerstaff
By David Bickerstaff 5 Jun '19
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Distributors and Wholesalers – Don’t fear the RPA!

Back in 1976 Blue Oyster Cult told us Don’t fear the Reaper –

David Bickerstaff
By David Bickerstaff 7 May '19
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Automation, Productivity, and the Living Wage

It’s hard to pick up a newspaper (or your tablet) at the moment without seeing an article discussing the concept of a living wage – paying all full time workers a salary high enough to enable life above the poverty line.

David Bickerstaff
By David Bickerstaff 27 Mar '19
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Automating sales order entry - look behind the scenes

As Lucy is employed at an ever-growing list of businesses, she’s reporting back on an interesting phenomenon taking place on the road to automation.

David Bickerstaff
By David Bickerstaff 6 Mar '19
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Supply chain automation begins at order entry

Part 1 - In the beginning...

While it was slightly before your time, the Industrial Revolution in the 1760s marked a massive turning point for human society. Catapulted into a world of machines, factories, automation and global trade, our daily lives and standard of living were changed forever.

David Bickerstaff
By David Bickerstaff 12 Feb '19
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Aha! Faster, leaner, lower Cost to Serve

Ever have one of those ‘aha’ moments? When the light bulb comes on and you suddenly have a new level of insight and understanding? I can clearly remember one of my own ‘aha’ moments when I was in my teens, working in the family manufacturing business.

David Bickerstaff
By David Bickerstaff 1 Aug '18
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