The value of customer enablement
Articles
Don’t wait – automate!
How well is your B2B business navigating the skills shortage? Like most other Kiwi and Aussie organisations, you're probably finding it challenging. You're facing a skills shortage that's been exacerbated by limited immigration over the past couple of years; quite simply, the demand for skilled workers is fast outstripping supply. The NZTech Report, Digital Skills for our...
How much is it costing to fix mistakes in a manual purchase order process?
Here we are! The final instalment of our automation series, marking the end of this journey, but hopefully just the beginning of many others.
If you’ve just discovered this blog series, by way of a recap, we started with the high level process of an automation project. In the articles that followed, we discussed each step in a little more detail.
Stop having to say “that order processing mistake was human error”
You don't need us to tell you that processing purchase orders can be time consuming, frustrating and prone to error. Within the range of your customer base, you’re probably receiving POs in a variety of different formats – even email or PDF. If you're reading this, it's probably because despite the attention to detail that PO...
Welcome back fellow travellers. We’ve certainly covered a lot of ground, and we’re nearing the end of our journey.
To date, we’ve covered the high level process of an automation project, as well as each of the steps in detail:
- Step one: identifying the process to automate
- Step two: researching vendor options
- Step three: calculating ROI
- Step four: evaluating early results
Well it’s hard to believe, but we’re already past the halfway point in our Automation Journey. We hope you’re finding the series enjoyable, and we’re so glad you’re along for the next step.
At the start of the series, we outlined the overall process of embarking on automation. Then we discussed each of the steps in more depth:
Welcome back to our Automation Journey series! We’re progressing nicely along our path to automation enlightenment, having already examined how to identify the right process to automate, and what to consider when researching vendor options. Now it’s time to take the next step in the journey.
Dollar savings are real – but when it comes to the whole ROI, they're the tip of the iceberg
You might have 100% confidence that streamlining sales order processing will lower your costs, but how do you calculate it?