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Blog

Catch all the latest
from the team at Lucy.

Topics

  • automation (17)
  • cost-to-serve (11)
  • strategy (10)
  • how to (7)
  • change management (5)
  • B2B (4)
  • AI (3)
  • EDI (2)
  • OCR (2)
  • integration (2)
  • CX (1)
  • ERP (1)

Author

  • David Bickerstaff (22)
  • Ben Dalton (8)
  • Camila Hynes (3)
  • Aaron Rasmussen (2)

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Articles

Management evolves: the Chief Robotics Officer

Have you heard? There’s a new C-suite executive in town.

David Bickerstaff
By David Bickerstaff 10 Jul '19
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Automation Revolution - Get ready for the robots

Looking at data from the Future of Jobs Report 2018 by the World Economic Forum, it’s plain to see the future looks bright for the bots.

David Bickerstaff
By David Bickerstaff 5 Jun '19
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Distributors and Wholesalers – Don’t fear the RPA!

Back in 1976 Blue Oyster Cult told us Don’t fear the Reaper –

David Bickerstaff
By David Bickerstaff 7 May '19
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Supply chain automation – where do I start?

Be it Sydney, Shanghai, or San Francisco…. wherever you are on the planet, not a day passes without some media buzz around automation, from AI to robotics.  Increasingly, businesses of all sizes are looking at how they can take advantage of automation within their own operations, in an effort to drive revenue and reduce cost.

David Bickerstaff
By David Bickerstaff 16 May '18
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Santa’s supply chain - planning for Christmas 2018

And so, with all the gifts unwrapped and the holidays behind us, the world has emerged blinking into the bright light of January. 

David Bickerstaff
By David Bickerstaff 16 Jan '18
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Santa's supply chain has a LOT of tired elves

With some 13 days ‘til Christmas, as I sit here thinking of automated order processing, my mind turns to Santa, reindeer and Santa’s helpers…

David Bickerstaff
By David Bickerstaff 12 Dec '17
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Order To Cash - to the warehouse, and beyond

In our last blog post, I focussed on the first process in the order to cash cycle: Order Entry.

David Bickerstaff
By David Bickerstaff 5 Dec '17
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Order To Cash – ready for Customer Automation Management

What do we want? A faster order to cash cycle!When do we want it? Now! Yesterday!

David Bickerstaff
By David Bickerstaff 23 Nov '17
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My CEO is not happy about my order efficiency

 Picture this ……

David Bickerstaff
By David Bickerstaff 16 Nov '17
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Order processing Zen and the Theory of Constraints

Having grown up in a family involved in manufacturing, school holidays were invariably spent working around the foundry, machine shop, polishing shop and pick & pack - where you quickly got to understand process and work centre constraints.

David Bickerstaff
By David Bickerstaff 9 Oct '17
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